Customer satisfaction is TopShelf MarketPlace's top priority. We want you to be 100% satisfied wtih your purchase.  We have set specific guidelines to ensure a quick and hassle-free return and exchange process.

PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL If your item was shipped to you by common carrier (Freight Companies), please inspect the product for visible damage before the carrier leavesn or as soon as possible.

If you are not satisfied with your purchase - you can return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition inside its original packaging.

If you are returning an item that was purchased wtih Free Shipping and this item was not damaged, you will be refunded the full purchase price LESS FedEx ground shipping costs.

All items properly returned under this policy are eligible for a full refund. We will credit you for the total purchase price, upon receipt of the item. Return shipping costs will be at the customer's expense if you are returning an item that is not damaged. Returns will be inspected prior to credit given. Please keep in mind, credit card companies vary in the time they post credits to your account. Please allow one to two billing cycles for the refund to appear on your statement.

Please contact customer service at 407-474-9044  or email shilpa164@hotmail.com  for further instructions on your return and to receive an RMA (Return Merchandise Authorization) number. In the unlikely event that your order is incorrect, missing parts, damaged or defective - please call us immediately and we will send you the correct item, replacement item, or replacement parts at no cost to you.